FAQs • Ogden, UT • CivicEngage

My car was damaged as a result of road damage. Who is responsible?: It depends on the road it was damaged on. If it was a private road, you would file a claim with the entity that owns the road. If it was a state road, you would file a claim with Utah Department of Transportation (UDOT) either through the Click & Fix service or by calling 801-887-3700. If your damage was sustained on a city road, you would file a claim by speaking with the Risk Management Specialist at Ogden City (801-629-8730).

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Streets & Sidewalks

1. My car was damaged as a result of road damage. Who is responsible?: It depends on the road it was damaged on. If it was a private road, you would file a claim with the entity that owns the road. If it was a state road, you would file a claim with Utah Department of Transportation (UDOT) either through the Click & Fix service or by calling 801-887-3700. If your damage was sustained on a city road, you would file a claim by speaking with the Risk Management Specialist at Ogden City (801-629-8730).

Contact UDOT for State Roads & State-owned colleges: 801-620-1600
Contact Ogden City for all other public roads within the city: 801-629-8271

Please click on the link below for more information on Snow Removal

3. What are the little black tubes in the road for?: These tubes are laid down to complete a traffic survey count. The purpose of these surveys is to collect data such as traffic volume and speed. The surveys are used to determine when a road will require an upgrade or major repairs.

4. There's a big crack in the sidewalk... who's responsible for repairs?: Ogden City maintains and repairs all standard sidewalks and curb & gutter located within the city Right-of-Way. If you are aware of damage to the sidewalk or curb & gutter (lifted panels, breakage, holes, etc.) please alert our Engineering Division by calling our Concrete Engineer at 801-629-8998. Maintenance and repair to driveways, house walks and drive approaches are the property owner’s responsibility.

5. Who do I call if I have questions about street repairs?: There are many different reasons why work could be taking place on a particular stretch of road. Reasons could vary from yearly maintenance (asphalting, chip sealing, etc) to emergency repairs by one of the utility companies or for scheduled infrastructure work. Although not all work in the streets is done by Ogden City, we can certainly make every effort to help you get in contact with the right person. If you have questions, please feel free to call the Public Service Operations Division at (801) 629-8271. In the meantime, please drive cautiously, and be patient when you see the street crews working in your area and obey flagmen and construction signs. This is for both your safety and the crews safety.