How Could a Sewer Backup Affect Me?If the backup occurs in a City-maintained line, the wastewater will normally overflow out of the lowest possible opening. In some homes - especially those with basements, or where the lowest level is even with the sewer lines - the overflowing wastewater may exit through the home's lower drains and toilets.
What should I do if sewage backs up into my home?
- First, take action to protect people and valuable property.
- Keeping in mind that ceramic plumbing fixtures, such as toilets, are fragile, quickly close all drain opening with stoppers or plugs. Tubs, sinks, and floor drains may need additional weight to keep them sealed. A string mop can be used to help plug toilet openings.
- Don't run any water down your drains until the blockage is cleared.
- A quick check with nearby neighbors will help determine if the backup appears to be in your neighbor's wastewater line, and/or widespread in your neighborhood. In this case, call the Public Ways and Parks immediately.
- Call a plumber if the problem is in your lateral service line.
If I call Ogden City, what will they do about a sewer backup on my property?
- You will be asked questions about the backup timing, location, the property at risk, etc.
- City personnel will check for blockages in the main line. If found, the blockage will be immediately cleared.
- If the main line is not blocked, you will be advised to call a plumbing or sewer contractor to check your lateral line. Maintenance and repair of the lateral line is the owner's responsibility from the house to the main line in the street.
- To minimize damage and negative health effects, you should arrange for cleanup of the property as soon as possible. There are qualified businesses that specialize in this type of cleanup.
- If the sewer backup onto your property resulted from blockage in the main sewer line, City personnel will explain what the City can immediately do to help take care of the problem.