Billing System

Ogden City provides detailed monthly bills. We make every effort to read each water meter every month barring adverse conditions, or inclement weather.  Bills are generally estimated from December through February due to snow and freezing temperatures . In order to maintain the most cost efficient manner of meter reading, the City is divided into several control areas. The location of your property within this control area, determines the day of the month your meter is read. Bills are produced weekly for those specific areas. Because of this strict scheduling, and our desire to offer quality service while maintaining cost efficiency, we regret we are unable to change the day your meter is read and billed.

Billing Process And Collection

Bills are due upon receipt and are considered past due seventeen days from mailing. Water payments may be made at our office located at 133 W. 29th Street, on line (see below), by an automatic withdrawal from your checking or savings account (see below), or by mailing the bill along with a check in the self-addressed envelope included with your monthly statement.  Please bring your complete water bill with you.  A night deposit box is available on the northeast side of our building.  For your convenience, current wter bill payments are also accepted at:

• Harmon's Foods on 2nd Street and
• The City Cashier located in the Municipal Building, Suite 240
• Drop-off boxes are available for your convenience in the Municipal Building parking lot (2549 Washington Blvd.) or the Public Works building (133 W. 29th Street.)

Credit arrangements are available to owners on a short -term basis. Arrangements for payment can be made in the Utility Office. If your account falls past due, and arrangements for payment have not been made, your water may be shut off. Once service has been disconnected, the full balance plus a $40.00 service charge are required to be paid in full prior to the water being turned back on. If we don't get your order to restore service until after 4:00, we won't be able to get the water turned back on until the next day.

Online Utility Billing

You now have the ability to view your balance and pay your Ogden City utility bill online.  For your convenience this link is available to pay water, sewer, and refuse with just the click of a mouse.

To pay your utility bill, you may also use your VISA or MasterCard.  To insure the security of your transaction, the web site uses the latest technology and security system. 

In order to use this service you must register as a user.  You must choose a user name and password and enter some basic information, i.e. name, address and your Ogden City Utility account number.  This is a simple process and takes less than five minutes to complete.  After registration, you will have the convenience of paying your utility bill online.

Automatic Withdrawal

Ogden City offers customers another option for paying utility bills.  Automatic withdrawl from your checking or savings account is available to customers in good standing.  All you have to do is complete, sign and return the application form TO: 

Please do not return applications with your mailed payment.  Be sure to include a voided check.

Once we receive the application form, we will process your request and send you notification of acceptance and the date when the Automatic Withdrawal Option will begin on your account. You will continue to receive your monthly utility bill in the mail. Payment will automatically be deducted from your bank account within five days before/after your due date and credited to your utility account. If we are unable to accept your request your voided check will be returned to you.

All transactions returned from the bank as incomplete will be charged a $20.00 fee.

Billing rates